First Impressions ALWAYS Count!

After 30 years in recruitment, I’ve found it’s all too common that some managers will spend months trawling through CVs, shortlisting candidates and interviewing potential recruits and then drop the ball when the new recruit steps through the door. Failing to make...
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Does My Job Title Matter?

There seem to be just two sides to the argument of does my job title make a difference? There are those who say it doesn’t. It’s just a title for what you do and doesn’t effect the way you work. And then there those who say actually, a good job title costs nothing to...
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What is Online Reputation Management?

Your reputation is what you say about yourself and what others say about you. There is nothing new about managing your reputation. Every business has been doing it for as long as businesses have existed. What’s new is how the Internet and social applications have...
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Listen Before You Leap

Risk-taking is critical to business success. But the starting point for taking smart risks should be inaction, not action. Come on, you might be thinking, let’s fast forward to where the action is! Risk taking is James Bond throttling a motorcycle off a cliff and...
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Building a Team from Scratch

When you are looking to build a team from scratch you need to consider things differently than if you were recruiting normally. There are various factors that come into play that don’t coincide with the normal process of hiring. At this point your not looking to fill...
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Three Buckets of Courage

Courage involves behaviour. Like all behaviours, courage can be developed, encouraged, and reinforced. While a lot of writers have focused on the realms in which courage is applied (for example: moral courage, military courage, and political courage), I think it is...
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Tracking Performance

The whole idea of tracking performance is exciting for me. Why? Because it means I get to use Excel and I love Excel! Whether I’m tracking my performance, another staff member’s performance or the performance of the business, the best way to do so is to use Microsoft...
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What’s your Company’s Greatest Asset? Answer: People…

It’s no secret that people are the greatest asset of any business but why do we forget it so quickly? The people at the top know it: I love this quote, even Bill Gates understands that people can be a great asset even if they aren’t the best employee… it’s just...
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Baby Faced Professional

Trying to get taken seriously as a young professional can sometimes be a challenge. Whatever business you’re in, if you’re young and starting at the bottom then the challenge of gaining respect from colleagues can sometimes seem like an uphill struggle. If you are...
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Making Your Business More Profitable…

Sorry but before you read on I have to say that there is no easy answer to this subject. The fact is that revenues and costs differ greatly from industry to industry. However there are a few small pointers that might make you just a little more profitable and lower...
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Understanding Stress And How We Deal With It

Has the assignment of a task with an extremely strict deadline caused your stomach to knot with anxiety or alarm? Did you request it be assigned to another or accept it anyhow? We recognize the reason you answered “yes” because whether it’s at home or work, it’s a...
Read More

How To Overcome Fear of Cold Calling

Cold calling is one of the most effective methods of prospecting currently available to sales people right now. I’ve often seen sales people spend way too long drafting emails or writing inappropriate blogs when the quickest way is to just pick up the phone! Whilst...
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Don’t Come to Me with a Problem!

Most of us have difficulty articulating our struggles in a public forum, especially in the presence of our boss and peers. This probably stems from history we may have with bosses who said things like: “Don’t come to me with a problem, come to me with a solution!”...
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How to Tell a Phony from a Professional

Randy was a wonderful coaching client, the CEO of a large service firm and an incredibly cheerful guy. Having dinner with him was usually great fun, but it wasn’t on this particular night. Randy approached the table and greeted me with a weary smile. He looked...
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The Most Powerful (And Neglected) Sales Tool?

Sales people are often judged by being able to “talk the talk”. They could sell anything they want, they could even sell ice to an eskimo! That’s the stereotype that sales people are judged by, and for many that’s what they aim to be. This stereotype makes the...
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How To Radically Improve Your Team Experience – 10 Practical Tips

Be one team. 10 practical tips on building a cohesive culture and a better work experience for everyone.Preview As of late, there has been much discussion about the on-demand workforce and worker classifications. In the past few months alone, I have travelled to...
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There’s No Shame in Asking for Help!

  As the author of best-selling “self-help” books, you might be surprised to find that I wholeheartedly believe that if you want to improve your performance at almost anything, your odds of success improve considerably the moment you enlist someone else to help...
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7 Tips for a More Healthy Workspace

Light We are the screen-dependent generation, from our computers at work to televisions at home and checking our phones before bed – we are never far from a backlit device, and they are terrible for our eyesight. The only way to mitigate against the risk of long-term...
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Are You Excited By What You Sell?

Sales people will often buy into whatever it is they sell. They’ll learn the details, be taught the key selling points and unique selling points to help them convince their prospects to buy. They will then use their master list of sales strategies and techniques,...
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#1 Sign Someone Isn’t a Great Leader

  A few years ago, former General Mills CEO Steve Sanger told nearly 100 of his colleagues: “As you all know, last year my team told me that I needed to do a better job of coaching my direct reports. I just reviewed my 360-degree feedback. I have been working on...
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First Impressions ALWAYS Count!

After 30 years in recruitment, I’ve found it’s all too common that some managers will spend months trawling through CVs, shortlisting candidates and interviewing potential recruits and then drop the ball when the new recruit steps through the door. Failing to make...

Making Your Business More Profitable…

Sorry but before you read on I have to say that there is no easy answer to this subject. The fact is that revenues and costs differ greatly from industry to industry. However there are a few small pointers that might make you just a little more profitable and lower...

What is Online Reputation Management?

Your reputation is what you say about yourself and what others say about you. There is nothing new about managing your reputation. Every business has been doing it for as long as businesses have existed. What’s new is how the Internet and social applications have...

Three Buckets of Courage

Courage involves behaviour. Like all behaviours, courage can be developed, encouraged, and reinforced. While a lot of writers have focused on the realms in which courage is applied (for example: moral courage, military courage, and political courage), I think it is...

Does My Job Title Matter?

There seem to be just two sides to the argument of does my job title make a difference? There are those who say it doesn’t. It’s just a title for what you do and doesn’t effect the way you work. And then there those who say actually, a good job title costs nothing to...

What’s your Company’s Greatest Asset? Answer: People…

It’s no secret that people are the greatest asset of any business but why do we forget it so quickly? The people at the top know it: I love this quote, even Bill Gates understands that people can be a great asset even if they aren’t the best employee… it’s just...

10 Success Principles of Iconic Leaders: Napoleon Hill

In the early 1900’s, Napoleon Hill studied 500 of the most successful and wealthy people of that era, including Henry Ford, the Wright Brothers, William Wrigley Jr., Charles M. Schwab, Theodore Roosevelt, John D. Rockefeller, J.P. Morgan, Thomas Edison and many more....

Find the staircase – go get inspired…

Now it’s time for you to do some self assessment, you need to find inspiration and you need to understand what your ‘staircase’ is to reach your end goal. I started reading the first couple of chapters of the first draft of my book to my wife Rin. It inspired her, I...

Don’t Come to Me with a Problem!

Most of us have difficulty articulating our struggles in a public forum, especially in the presence of our boss and peers. This probably stems from history we may have with bosses who said things like: “Don’t come to me with a problem, come to me with a solution!”...

How to Tell a Phony from a Professional

Randy was a wonderful coaching client, the CEO of a large service firm and an incredibly cheerful guy. Having dinner with him was usually great fun, but it wasn’t on this particular night. Randy approached the table and greeted me with a weary smile. He looked...

Building Brands from Scratch

If you are looking to build a brand from virtually nothing and with limited resources to advertise nationally/globally then here are some simple yet effective ways to start building a brand from scratch: Find a core dedicated following. These are probably going to be...

Understanding Stress And How We Deal With It

Has the assignment of a task with an extremely strict deadline caused your stomach to knot with anxiety or alarm? Did you request it be assigned to another or accept it anyhow? We recognize the reason you answered “yes” because whether it’s at home or work, it’s a...

There’s No Shame in Asking for Help!

  As the author of best-selling “self-help” books, you might be surprised to find that I wholeheartedly believe that if you want to improve your performance at almost anything, your odds of success improve considerably the moment you enlist someone else to help...

Understanding Stress And How We Deal With It

Has the assignment of a task with an extremely strict deadline caused your stomach to knot with anxiety or alarm? Did you request it be assigned to another or accept it anyhow? We recognize the reason you answered “yes” because whether it’s at home or work, it’s a...

How To Overcome Fear of Cold Calling

Cold calling is one of the most effective methods of prospecting currently available to sales people right now. I’ve often seen sales people spend way too long drafting emails or writing inappropriate blogs when the quickest way is to just pick up the phone! Whilst...

Understanding Stress And How We Deal With It

Has the assignment of a task with an extremely strict deadline caused your stomach to knot with anxiety or alarm? Did you request it be assigned to another or accept it anyhow? We recognize the reason you answered “yes” because whether it’s at home or work, it’s a...

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